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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Site - Storage
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None
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1
Issue Summary
When a user without the necessary permissions attempts to access site storage via the Admin Hub, they encounter the misleading error message: 'Something went wrong. Try again later.' This message causes confusion, as it doesn't clarify the actual reason for the error.
Access to the Storage page is restricted to Org Admins or Site Admins.
Steps to Reproduce
- Navigate to Admin Hub: Go to admin.atlassian.com. Select your organization.
- Navigate to Products/Apps: Go to Products/Apps.
- Select the Site: Click the site's name and URL where you don't have the necessary permission.
- Access Storage Settings: Select Storage from the menu. Here, you can see how much storage you have used and how much is remaining for each product you have
Expected Results
The current error message should be revised to clearly state that the user cannot access the page because they do not have the necessary permissions. They either need to be a site admin for that site or be the org admin.
Actual Results
The error displayed is "Something went wrong. Try again later"