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  1. Confluence Cloud
  2. CONFCLOUD-81635

Trouble Setting Default Notification Email in Confluence with Custom email Domain Setup

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      Issue Summary

      Product admins are unable to set the default Confluence email address as the site sender address for sites on a custom domain

      Steps to Reproduce

      1. Check the current email settings in the Confluence admin hub. Make sure the custom email domain is configured.
      2. Ensure that the custom email address is toggled off in the email settings.
      3. Attempt to set the default email address again through the Confluence admin settings.

      Expected Results

      The default Confluence Cloud notification email address configuration should be saved.

      Actual Results

      The attempt to configure the default Confluence cloud notification email address failed with below error.

      Notifications settings are not saved
      Try again later or refresh
      Refresh
      


       Error in HTTP call response.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

        1. http-error-response.png
          47 kB
          Vinod Reddy - [Atlassian Support]
        2. update-error-while-setting-default-email.png
          22 kB
          Vinod Reddy - [Atlassian Support]

              4dc712eca404 Yulduz Sciarrillo
              ad57e2d1f225 Vinod Reddy - [Atlassian Support]
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                Created:
                Updated:
                Resolved: