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  1. Confluence Cloud
  2. CONFCLOUD-81600

PDF export failed after it hits 50% of the process

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Medium Medium
    • Page - Export - PDF
    • None

      Issue Summary

      Do page-level PDF export, the export fails after it hits 50% of the process. The error shown on the page is "Unable to export PDF"

      Steps to Reproduce

      1. Export a page to PDF
      2. Wait a while

      Expected Results

      The export can be done successfully

      Actual Results

      The error shown on the page is "Unable to export PDF", and the export fails.

      The below exception is thrown in the har file:

      Request URL:https://<site URL>/wiki/spaces/<space Key>/exportFinished.action?pageId=3275522071&exportStatus=failed&atl_token=<token>
      Request Method:GET
      Status Code: 204 No content

      Workaround

      Export to Word and change to PDF with tool

              Unassigned Unassigned
              271304de584f Jane Geng (Inactive)
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                Created:
                Updated: