Custom field data from app is not populating on cloud Jira macros.

XMLWordPrintable

    • 2
    • Severity 3 - Minor
    • 0

      Issue Summary

      When using the Jira Macro to display server data on Confluence Cloud pages, the data associated with the Elements Connect plugin does not appear. (See attached screenshot)

      Steps to Reproduce

      1. Create an application tunnel from the server to the cloud.
      2. Install the Elements Connect plugin on the server.
      3. Create a custom field and configure the data source on the Elements Connect configuration page.
      4. Link the new custom field to the screen.
      5. Add a value to this custom field.
      6. Create a page on Confluence Cloud.
      7. Add the Jira macro in the created page.
      8. Filter an issue where this custom field has a value and add the custom field as column.

      Expected Results

      The Jira macro should display the correct value for the field column.

      Actual Results

      In the Jira macro, the field's value appears empty. However, when viewing the same issue on the server, the value is present.

      Workaround

      Currently, there is no workaround available.

        1. Custom field - Server.png
          112 kB
          Guilherme A
        2. Jira macro cloud.png
          138 kB
          Guilherme A
        3. Field_Scheme.json
          15 kB
          Guilherme A

            Assignee:
            Unassigned
            Reporter:
            Guilherme A
            Votes:
            2 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated: