Export to word document times out when Confluence page includes images from ADOIT Enterprise

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    • 2
    • Severity 3 - Minor
    • Warranty

      Problem

      Exporting a confluence page having images from ADOIT Enterprise to word document throws error.

      Environment

      Confluence Cloud

      Steps to Reproduce

      • Install ADOIT Enterprise Addon
      • Insert multiple images using the addon macro
      • Try to export the page to Word document

      Expected Results

      The export should complete successfully and document should include all attached images

      Actual Results

      • Word export throws error in screenshot. It times out while fetching third party images.
      • If images are removed from the page, word export is completed successfully

       

      Workaround

      Attach the images directly on the Confluence page.

            Assignee:
            Preethi K
            Reporter:
            Vishal Jadhav
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              Created:
              Updated:
              Resolved: