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  1. Confluence Cloud
  2. CONFCLOUD-81359

Users in Confluence might not be searchable when added via an external IdP group with a Confluence license

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      Issue Summary

      After adding a user via an external IdP group with a Confluence license, this user may not be searchable and can not be mentioned in Confluence content.

      Steps to Reproduce

      1. Step 1: Invite a user via an external IdP group
      2. Step 2: Try to mention this user on a Confluence page

      Expected Results

      This user should be searchable and can be mentioned

      Actual Results

      This user can't be searched for and can't be mentioned

      Workaround

      Add this user to a locally created group. After a brief synchronisation period, users become searchable again. Later, remove this user from this group.

              ce07d2998b7f Matthew Machuca
              271304de584f Jane Geng (Inactive)
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                Created:
                Updated: