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  1. Confluence Cloud
  2. CONFCLOUD-81229

Adding a header image to an article causes the screen to flicker

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      Issue Summary

      When an article has a header image, and the page requires scrolling, the page will flicker until it is scrolled down

      Steps to Reproduce

      1. Create a page that has a header image
      2. Add text and other elements to make the page scrollable

      Expected Results

      The page is static until scrolled down

      Actual Results

      The page will flicker until it is scrolled down

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. Knowledge base - Service project - Jira - 25 March 2025.mp4
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          Form Name

            [CONFCLOUD-81229] Adding a header image to an article causes the screen to flicker

            ro🐝n made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]

            ro🐝n added a comment -

            Hi all,

            A fix has been put in and verified. 

            Thank you all for your patience.

            Please reach out if you are still experiencing any issues.

            Thanks again,

            Robin

            ro🐝n added a comment - Hi all, A fix has been put in and verified.  Thank you all for your patience. Please reach out if you are still experiencing any issues. Thanks again, Robin
            ro🐝n made changes -
            Status Original: Long Term Backlog [ 12073 ] New: In Progress [ 3 ]
            Selena Sui made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 1003419 ]
            Erik Gui made changes -
            Assignee Original: Lulu Wang [ lwang4@atlassian.com ] New: ro🐝n [ rbandzar ]
            Lulu Wang made changes -
            Assignee New: Lulu Wang [ lwang4@atlassian.com ]
            Frank Zhou made changes -
            Component/s Original: Integrations - Embeddable Pages [ 64228 ]
            Component/s New: Page - Header Properties [ 72297 ]
            Matthew Hunter made changes -
            Labels New: RIBS-SHORT
            Prajwal Ravishankar made changes -
            Comment [ Hey, this ticket was originally assigned to the JSM Knowledge Base team. Moved it to Confluence since this is related to embedded pages.  ]
            Prajwal Ravishankar made changes -
            Component/s Original: Knowledge Base & Confluence integration [ 46698 ]
            Component/s New: Integrations - Embeddable Pages [ 64228 ]
            Key Original: JSDCLOUD-16273 New: CONFCLOUD-81229
            QA Demo Status New: Not Done [ 14330 ]
            QA Kickoff Status New: Not Done [ 14234 ]
            Project Original: Jira Service Management Cloud [ 18512 ] New: Confluence Cloud [ 18513 ]

              rbandzar ro🐝n
              nmohdkhalid Nabil
              Affected customers:
              0 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: