Chart macros on a page might not render if there's a large number of them on a single page

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    • 1
    • Severity 3 - Minor

      Issue Summary

      • When a single page has many chart macros (50+), some of the macros might fail to load and return an error.

      Steps to Reproduce

      1. On a Confluence page, insert multiple chart macros
        • Having more macros and data would help replicate the issue faster.
        • Issue also appears more consistently when the page is loaded multiple times or by multiple users.
      2. Publish and load the page.
      3. Sometime all the chart macros load without any issues.
      4. But in some cases, the macros will fail to load, and show this error instead.
        • "Error Uploading to FileStoreNo Message TRANSPORT ERROR"

      Expected Results

      • All chart macros should load without any issues.

      Actual Results

      • Some of the chart macro will not load and returns an error.

      Workaround

      • Currently there is no known workaround for this behavior, without reducing the number of charts on the page.
      • To load all the chart macros consistently, split the page into smaller child pages, with fewer chart macros on each page
      • With the issue being inconsistent, one workaround would be to load the page once, and refresh the page if the error occurs.

            Assignee:
            Unassigned
            Reporter:
            Sattesh M
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              Created:
              Updated: