Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-81056

Unable to Import from Google Docs when a custom domain is enabled for Confluence

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • Page - Import
    • None

      Issue Summary

      While a custom domain is enabled for Confluence Cloud product, the Import from Google Docs does not work.

      Instead of logging in to the respective Google Account, we receive an error message: 

      Steps to Reproduce

      1. Enable a custom domain for your Confluence site
      2. Create a new page draft
      3. Click "..." (More Actions) > Templates & import doc
      4. Select the tab "Import" and pick "Google Docs"
      5. Click "Sign in with Google"

      Expected Results

      Prompted to login into Google Account

      Actual Results

      Error message:

      {"error":{"code":"FORBIDDEN","message":"Invalid origin"}} 

      Workaround

      Currently, the only known workaround is temp disabling the Custom Domain to perform the desired import and re-enabling it afterwards.

              0d9aac9bb6ce Sean Ni
              6b51accb6b4d Rodrigo Bozza (Atlassian)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: