Unable to Import from Google Docs when a custom domain is enabled for Confluence

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • Component/s: Page - Import
    • None
    • 1
    • Severity 3 - Minor

      Issue Summary

      While a custom domain is enabled for Confluence Cloud product, the Import from Google Docs does not work.

      Instead of logging in to the respective Google Account, we receive an error message: 

      Steps to Reproduce

      1. Enable a custom domain for your Confluence site
      2. Create a new page draft
      3. Click "..." (More Actions) > Templates & import doc
      4. Select the tab "Import" and pick "Google Docs"
      5. Click "Sign in with Google"

      Expected Results

      Prompted to login into Google Account

      Actual Results

      Error message:

      {"error":{"code":"FORBIDDEN","message":"Invalid origin"}} 

      Workaround

      Currently, the only known workaround is temp disabling the Custom Domain to perform the desired import and re-enabling it afterwards.

            Assignee:
            Sean Ni
            Reporter:
            Rodrigo Bozza (Atlassian)
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              Created:
              Updated:
              Resolved: