Edit button is missing in JSM when knowledge article contains an image header

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    • 4
    • Severity 3 - Minor

      Issue Summary

      When opening a knowledge base article in Jira Service Management that contains an image header, the "Edit" and the "three dots" buttons are not visible.

      Steps to Reproduce

      1. Browse to a JSM project > Knowledge base
      2. Open an article that contains a header image.

      Expected Results

      The "Edit" and the "three dots" buttons are visible (KB article without an image header)

      Actual Results

      The "Edit" and the "three dots" buttons are not visible (KB article that contains an image header)

      Workaround

      • To edit the KB article in Confluence and remove the image header.
      • To edit the article in JSM by pressing the keyboard shortcut "e" key.

        1. without header.png
          without header.png
          190 kB
        2. header.png
          header.png
          312 kB

            Assignee:
            Unassigned
            Reporter:
            Alex Stegani
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            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated: