Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-81031

Multitasking while using Confluence mobile app with "Auto-lock" setting enabled requires authentication every time on iOS

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • Mobile
    • None

      Issue Summary

      On iOS 18, multitasking while using the Confluence app with the "Auto-lock after 2 mins" (requires Face ID setup), will require Face ID authentication every time you go back to the app

      Steps to Reproduce

      1. Setup Face ID authentication
      2. Open Confluence app and enable "Auto-lock after 2 mins" (click on your profile picture in the top-left corner. Enable it under settings)
      3. Switch to another app, and switch back to Confluence app

      Expected Results

      As the 2 minutes condition was not met, you have access to the Confluence app without the need to authenticate via Face ID

      Actual Results

      Regardless of the time you spent outside the Confluence app, once you switch back to it, the app will display the "Application locked" message and you'll be prompted to authenticate via Face ID, every time

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

        1. Application-locked.jpeg
          21 kB
          Luis Pellacani [Atlassian Support]

              Unassigned Unassigned
              eb1fd8d9a341 Luis Pellacani [Atlassian Support]
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: