Accessing a whiteboard on a new tab or from a bookmark/history triggers a "We've hit a snag" error

XMLWordPrintable

    • 3
    • Severity 3 - Minor
    • Warranty

      Issue Summary

      We are receiving the "We've hit a snag" error when trying to access whiteboards, but only when pasting the whiteboard URL, accessing it from a bookmark/history or refreshing it

      Steps to Reproduce

      1. Access any whiteboard
      2. Refresh the page/open on another tab/open from bookmark

      Expected Results

      The whiteboard opens normally

      Actual Results

      The error "We've hit a snag" message is displayed

      Workaround

      It's possible to navigate to the whiteboard through the page tree

              Assignee:
              Unassigned
              Reporter:
              Luis Pellacani [Atlassian Support]
              Votes:
              1 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: