Accessing a whiteboard on a new tab or from a bookmark/history triggers a "We've hit a snag" error

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    • 3
    • Severity 3 - Minor
    • Warranty

      Issue Summary

      We are receiving the "We've hit a snag" error when trying to access whiteboards, but only when pasting the whiteboard URL, accessing it from a bookmark/history or refreshing it

      Steps to Reproduce

      1. Access any whiteboard
      2. Refresh the page/open on another tab/open from bookmark

      Expected Results

      The whiteboard opens normally

      Actual Results

      The error "We've hit a snag" message is displayed

      Workaround

      It's possible to navigate to the whiteboard through the page tree

            Assignee:
            Unassigned
            Reporter:
            Luis Pellacani [Atlassian Support]
            Votes:
            1 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: