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  1. Confluence Cloud
  2. CONFCLOUD-80653

Placeholder text unsupported in mobile app (iOS)

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      Issue Summary

      When using the Confluence Cloud mobile app for iOS, if a page created from a template that contains a placeholder text, it won't be possible to see the text in the macro since it will be displayed "Unsupported: Placeholder".

       Additional details:

      • Confluence app version: 4.5.3.9
      • Tested iOS app version: 17.5.1 (iPhone 13)

      Steps to Reproduce

      1. In a Confluence Cloud instance, create a template and add a Placeholder text on it.
      2. Create a page using that template then publish the page.
      3. With an iPhone, download the Confluence Cloud app from the AppStore, log into it and then access the recently created page.

      Expected Results

      The user should be able to see the text that was inserted using the Placeholder text macro in the template.

      Screenshot from the page using Chrome on mac: 

      Actual Results

      The Placeholder text does not display the text that was entered. Instead, there's an error "Unsupported: Placeholder". This happens both when viewing the published page or when accessing the edit mode. 

      Screenshot from the same page using Confluence Cloud app for iOS: 

      Workaround

      Currently, there's no workaround for this behavior on iOS. However, this behavior does not occur using Confluence Cloud app for Android

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          Eduarda Franck
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          Eduarda Franck

              Unassigned Unassigned
              40f04a0b8fd0 Eduarda Franck
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                Created:
                Updated: