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  1. Confluence Cloud
  2. CONFCLOUD-80583

PDF export issue with SoftComply app

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      Issue Summary

      In the new experience PDF exports (V2), content under the 'Change history' heading added by the SoftComply app is not shown. This issue affects both page and space exports.

      Steps to Reproduce

      1. Ensure that the SoftComply Document Manager app is installed in your Confluence instance.
      2. Navigate to a space where you have permission to create pages.
      3. Create a new page and add content that includes elements from the SoftComply app.
      4. Use the SoftComply app to insert content or macros into the page. This could be any feature or macro provided by the app that you want to test for PDF export issues.
      5. Once the page is published, use the Confluence export feature to export the page as a PDF.

      Expected Results

      The PDF export should include all content from the SoftComply app as it appears on the Confluence page.

      Actual Results

      The PDF export does not include the content from the SoftComply app, resulting in missing information in the exported document.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              c12b62758061 David WS Ingty
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                Created:
                Updated: