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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: Space - Import from other tools (3rd party)
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7
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Severity 3 - Minor
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4
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Warranty
Issue Summary
Notion import may fail with an error if IP allowlist is enabled. After importing the ZIP file and email is sent out
| Your import from Notion was unsuccessful because we couldn’t get content from your export file. |
| TaskId: xxxx-xxxx-xxxxxx |
| View troubleshooting page |
Despite the error message, it seems that imports are happening successfully even with IP allowlisting enabled.
Steps to Reproduce
- Import the Notion export using the new spaces -> import from other tools
- Upload the Notion export zip file
- import
Expected Results
Workspace should be created as a new space and pages should be imported
Actual Results
Email received with import failure error:
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Workaround
- Temporarily disable IP allowlisting on your site https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/
- is cloned from
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CONFCLOUD-80112 Notion import is unsuccessful
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- Closed
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- relates to
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CONFCLOUD-82946 Notion import fails when IP allowlisting enabled.
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- Gathering Impact
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- mentioned in
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