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  1. Confluence Cloud
  2. CONFCLOUD-80496

Clicking the Pop-up Push Notification message can't redirect to the relative page on the Android Mobile App

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • Mobile
    • None

      Issue Summary

      After clicking the Pop-up Push Notification message, it is expected that the user can be redirected to the page related to this notification. However, currently on the customer site, the user is directed to the home page of Confluence Cloud App.

      • This issue can't be replicated on the Hello site.
      • It was reported with the Confluence Cloud App (4.3.0.27) on Android Mobile.

      Steps to Reproduce

      1. Enable Push Notification on both App settings and Mobile Settings
      2. Trigger a Push Notification when the App is dead or inactive (background)
      3. Click the pop-up Push Notification message

      Expected Results

      The user should be redirected to the page on which this notification is triggered

      Actual Results

      The user is redirected to the App home page

      Workaround

      Click the ring icon at the bottom of the app to go to the "Notifications" page, and click the notification message on it. The user can be redirected to the proper page.

              paaronson phildrone
              271304de584f Jane Geng (Inactive)
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                Created:
                Updated: