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Type:
Bug
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Resolution: Unresolved
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Priority:
High
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Component/s: Page - Editor - Collaborative editing (BE)
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None
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3
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Minor
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0
Issue Summary
Intermittently, custom emojis do not load on Confluence pages, resulting in a 404 error for the emoji endpoint URL as observed in the browser console.
This cannot be reproduced on all instances.
Steps to Reproduce
- Navigate to a Confluence page that contains custom emojis.
- Observe the page load and check the display of emojis.
- Open the browser's developer console.
- Look for any network requests related to emoji loading.
Expected Results
Custom emojis should load correctly on the Confluence page.
Actual Results
At times, custom emojis fail to load, and the browser console shows a 404 error for the emoji endpoint URL.
Workaround
Sometimes simply refreshing the Confluence page can resolve the issue temporarily, allowing the emojis to load correctly.