Cannot login to Confluence using Mobile browser when site is open to anonymous access

XMLWordPrintable

    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • Component/s: Mobile
    • None
    • 4
    • Minor

      Issue Summary

      When a Confluence site is open for anonymous access, using the mobile browser on phones doesn't display a login option as it does in desktop version.

      PS: using a tablet will automatically load the desktop version which is not affected by this bug.

      Steps to Reproduce

      1. Open your site to anonymous access
      2. Access Confluence using the mobile browser
      3. There won't be an option to login as in desktop version

      Expected Results

      A button to login to Confluence should be displayed in the mobile browser version.

      Actual Results

      Confluence doesn't have a login option when using the mobile browser version.

      Workaround

      There are two workarounds:

      1. Use the 'View Desktop Site' option to see Confluence in a desktop version on your mobile. You'll then see the option to login.
      2. Use the Confluence Mobile App for Android or iOS

            Assignee:
            Unassigned
            Reporter:
            Rodrigo Z [Atlassian Support]
            Votes:
            7 Vote for this issue
            Watchers:
            10 Start watching this issue

              Created:
              Updated: