Some users are experiencing blank whiteboards

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    • Type: Bug
    • Resolution: Fixed
    • Priority: High
    • Component/s: Whiteboard
    • None
    • 11
    • Severity 3 - Minor

      Issue Summary

      Some users are experiencing blank whiteboards in Confluence, while others are able to view the whiteboards without issues.

      Steps to Reproduce

      1. Access a whiteboard in Confluence Cloud.
      2. Observe whether the whiteboard loads correctly.
      3. Some users will see a blank whiteboard, while others will see the content without issues.

      Expected Results

      The whiteboard should load correctly and display its content for all users.

      Actual Results

      Some users encounter a blank whiteboard when attempting to load it, while others are able to see the content as expected.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Assignee:
              Unassigned
              Reporter:
              Matheus Z
              Votes:
              3 Vote for this issue
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: