-
Bug
-
Resolution: Unresolved
-
Low
-
None
-
1
-
Severity 3 - Minor
-
Issue Summary
Images added in a Jira Data Center (DC) text field using wiki-style rendering do not load correctly within a Jira Legacy macro in Confluence Cloud when using a tunnel for the application link.
Steps to Reproduce
1. Setup:
- Establish a tunnel connection between Confluence Cloud and a Jira DC instance.
- Create an application link utilizing the tunnel.
2. Configuration in Jira DC:
- Create a custom field of type "Text (multiple lines)".
- Add this custom field to the relevant project screens.
- Set the field's renderer format to "Wiki style rendering".
- Create an issue and attach an image in the custom field.
- Verify that the image is displayed correctly in both the display and text formats within Jira.
Note the image URL format:https://<jira_base_url>/secure/attachment/<attachment_id>/<attachment_id>_<image_name>.<extension>
- Using the Issue Navigator, use the JQL to list the issue created. Add the column for the new field.
3. Configuration in Confluence Cloud:
- Use the same JQL from Jira to add a Jira Legacy macro.
- Include the custom field in the display columns.
- Preview and publish the page.
Expected Results
- The page should display images as they appear in the Jira Issue Navigator.
Actual Results
- The images fail to load on the Confluence page.
- Inspecting with Developer Tools reveals the image URL is using the tunnel format (Application URL):
https://xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.self-hosted.atlassian.com/secure/attachment/<attachment_id>/<attachment_id>_<image_name>.<extension>.
- Accessing this URL directly results in a "not found" error.
Workaround
Use external references for images, such as embedding them via direct links:
!https://wac-cdn.atlassian.com/misc-assets/webp-images/confluence/confluence-scroll-2.webp!
- mentioned in
-
Page Loading...