Error occurs when inserting Jira objects into Team Calendars

XMLWordPrintable

    • 1
    • Severity 3 - Minor

      Issue Summary

      When numerous projects and filters exist on the Jira side, users are encountering timeout errors when attempting to add Jira Agile Sprints to Confluence Team Calendars.

      java.net.SocketTimeoutException: Read timed out 

      Steps to Reproduce

      1. Navigate to any space on Confluence that is linked to a Jira instance with a significant number of projects and filters.
      2. Navigate to the Calendars section from the left sidebar.
      3. Click on the Add Event button and select Jira Agile Sprints.

      Expected Results

      • It is expected that the Projects dropdown within the Add Event pop-up will be populated with the Jira Agile Sprints.

      Actual Results

      • If the user has access to multiple projects and filters are present on the Jira side, the Projects dropdown may not populate, resulting in a timeout error being observed.
      • Inspecting browser's Developer Tools, we can see the below request is returning HTTP 500 Internal Server Error: 
         https://site.atlassian.net/wiki/rest/calendar-services/1.0/calendar/jira/<CalendarID>/query/options.json

      Workaround:

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Andrew W.
            Reporter:
            Deniz Berkyürek (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: