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Bug
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Resolution: Fixed
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Low
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None
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1
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Severity 3 - Minor
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Issue Summary
When numerous projects and filters exist on the Jira side, users are encountering timeout errors when attempting to add Jira Agile Sprints to Confluence Team Calendars.
java.net.SocketTimeoutException: Read timed out
Steps to Reproduce
- Navigate to any space on Confluence that is linked to a Jira instance with a significant number of projects and filters.
- Navigate to the Calendars section from the left sidebar.
- Click on the Add Event button and select Jira Agile Sprints.
Expected Results
- It is expected that the Projects dropdown within the Add Event pop-up will be populated with the Jira Agile Sprints.
Actual Results
- If the user has access to multiple projects and filters are present on the Jira side, the Projects dropdown may not populate, resulting in a timeout error being observed.
- Inspecting browser's Developer Tools, we can see the below request is returning HTTP 500 Internal Server Error:
https://site.atlassian.net/wiki/rest/calendar-services/1.0/calendar/jira/<CalendarID>/query/options.json
Workaround:
Currently there is no known workaround for this behavior. A workaround will be added here when available
- is caused by
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CONFCLOUD-79628 Events fail to load when a large number of "Single dates" are selected
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- Closed
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- is resolved by
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ENGAGEMENT-4589 Loading...