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  1. Confluence Cloud
  2. CONFCLOUD-79662

User groups tab in Global Permissions displays app users, including apps not listed under Apps tab

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      Issue Summary

      When expanding the users for groups listed under "User groups" tab in Global Permissions, many app users (system and third-party) will be displayed under the default group for Confluence product (for example, "confluence-users").

      Besides the regular app users, which also appear under each Space Permission, it's possible to see other app users like "Opsgenie Incident Timeline" and "Trello" listed there as well - which are internal app users.

      None of those app users are visible when managing the groups via "admin.atlassian.com", which causes confusion among the admins.

      Steps to Reproduce

      1. Access a Confluence site that never changed their default group for product access (confluence-users-*);
      2. Open Confluence Settings > Global Permissions > User groups tab;
      3. Expand the group used as default group for product access to see the user list;

      Expected Results

      Only the regular users from the site will be displayed (similar to results found for this group when accessing admin.atlassian.com)

      Actual Results

      Besides the regular users, multiple app users are displayed under the default group.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              6b51accb6b4d Rodrigo Bozza (Atlassian)
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                Created:
                Updated: