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Bug
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Resolution: Unresolved
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Medium
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None
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6
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Severity 3 - Minor
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1
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Problem
When attempting to edit a Confluence Cloud page that contains a large number of Jira macros and a Team Calendar macro within the Legacy Editor, the page fails to load and displays an indefinite spinning icon.
- Additionally, Expand macros do not function as expected in this scenario.
- Issue can also occur during page View, but mainly prevalent in page Edit
Environment
- Confluence Cloud
- Legacy Editor
- Pages containing more than 20 Jira Legacy macros and a Team Calendar macro
Steps to Reproduce
- Create or open a Confluence page using the Legacy Editor.
- Add a Table of Contents macro.
- Insert more than 20 Jira Legacy macros within a table (ac:name="jira").
- Add a Team Calendars macro (ac:name="calendar").
- Attempt to edit the page.
Expected Results
- The page should load successfully in edit mode, allowing the user to make changes without any loading issues. All macros, including Expand macros, should function correctly.
Actual Results
- The page does not load properly in edit mode, displaying an indefinite spinning icon, preventing occuring edits. Expand macros don't properly work under these conditions.
Workaround
- For Edit;
- To workaround the issue, encapsulate the Team Calendars macro within a Panel or Expand macro and save it as a new version of the page.
Remember to use a '?NO_SSR=1' value at the end of the page URLs to bypass the loading issue:
https://<instance-url>.atlassian.net/wiki/spaces/<space-key>/pages/<page-id>/<page-title-with-loading-issues>?NO_SSR=1
- This adjustment allows the page to be edited successfully multiple times afterwards.
- For View;
- Navigate to any other page via the page tree on the side, and return to the original page via the Page tree.
- This bypasses SSR, preventing the issue;
- Or use the '?NO_SSR=1' value at the end of the page URLs
https://<instance-url>.atlassian.net/wiki/spaces/<space-key>/pages/<page-id>/<page-title-with-loading-issues>?NO_SSR=1
- Navigate to any other page via the page tree on the side, and return to the original page via the Page tree.
Notes
- This issue is specific to the Legacy Editor and does not occur with the new editor, consider converting the pages to the new editor.
- Removing Team Calendar macros also resolves the problem.