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  1. Confluence Cloud
  2. CONFCLOUD-79245

When copying pages that include children, an automation rule using the "Page Published" trigger results in "Failed to fetch page info" errors for some pages being created

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      Issue Summary

      When copying pages that include children, an automation rule using the "Page Published" trigger results in "Failed to fetch page info" errors for some pages being created.

      Steps to Reproduce

      1. Create a Page with 10 child pages.
      2. Create an automation that uses the "Page Published" Trigger and creates a log entry with these Smart Values "now" "page.id" "page.title".
      3. Select Copy from the Parent page(step 1) and choose to include all children, labels, and restrictions.
      4. Check the audit log for the automation

      Expected Results

      • The automation rule logs the details(step 2) for each and every copied page.

      Actual Results

      • The automation rule logs the details for some of the copied pages, while for others, it throws the following error:
      Failed to fetch page info
      Trace ID: cd6d8bcf-cb54-41ea-840e-a3479f1abbb9::00::cd6d8bcf-cb54-41ea-840e-a3479f1abbb9
      

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

              Unassigned Unassigned
              d85dd54c1997 Rodrigo C
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                Created:
                Updated: