Delete steps in automation rule do not always wor

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    • 1
    • Severity 3 - Minor

      Issue Summary

      Automation rule with multiple consequent delete steps, is not always working properly

      Steps to Reproduce

      1. create a Confluence page
      2. create 55 child pages under the page of step 1
      3. enter the page of step 1
      4. run the automation rule below

      Expected Results

      Parent and all child pages are deleted

      Actual Results

      I performed 3 tests to verify if the rule is able to delete consistently the page itself and all the children:

      • one parent page and 53 child pages
      • 3 tests in total 
      • therefore, 3 parent pages with 53 children each
      • all the pages (both parent and children) were blank

      Please note that clients reported cases with only 4 children as well.

       

      1st test:

      • 52 child pages were correctly deleted
      • the parent was not deleted
      • 1 child page deletion failed with the error: 

       

      Failed to delete page.
      
      Trace ID: 28833923-1059-4968-8c18-7f33cb1bfc83::00::28833923-1059-4968-8c18-7f33cb1bfc83

       

      2nd test:

      • all 53 child pages pages were deleted
      • the parent page was deleted as well 

      3rd test:

      • all the 53 child pages were correctly deleted
      • the parent was not deleted
      • parent page error:
      Failed to delete page.
      
      Trace ID: ce4b7ef9-0bfe-435d-95ee-0efbd940de25::00::ce4b7ef9-0bfe-435d-95ee-0efbd940de25

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. image-2023-10-23-10-36-04-027.png
          187 kB
          Carmine Comparone

            Assignee:
            Unassigned
            Reporter:
            Carmine Comparone (Inactive)
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            1 Vote for this issue
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            2 Start watching this issue

              Created:
              Updated:
              Resolved: