Attachments views analytics is always showing 0

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    • 1
    • Severity 3 - Minor
    • 0

      Issue Summary

      The Attachments analytics views on page:

      • https://<INSTANCE_NAME>.atlassian.net/wiki/plugins/servlet/ac/com.addonengine.analytics/analytics-content-page?content.id=<PAGE_ID>&content.type=page&ac.view=views

      is always showing 0 even though the file has been viewed multiple times and from different users in the page:

      • https://<INSTANCE_NAMe>.atlassian.net/wiki/pages/viewpageattachments.action?pageId=<PAGE_ID>

      Steps to Reproduce

      1. Create a new page
      2. Add a file pdf, jpg, png or jpeg as attachment in a page
      3. Enter the attachments section https://.atlassian.net/wiki/pages/viewpageattachments.action?pageId=<PAGE_ID>
      4. Click the bottom "View" >> view the file
      5. Now enter the Page analytics https://<INSTANCE_NAME>.atlassian.net/wiki/plugins/servlet/ac/com.addonengine.analytics/analytics-content-page?content.id=<PAGE_ID>&content.type=page&ac.view=views

      Expected Results

      The views field will show the views of the file

      Actual Results

      The views field will always show 0

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Carmine Comparone (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: