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Type:
Bug
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Resolution: Obsolete
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Priority:
Low
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Component/s: Analytics, Page - Attachments (Image, Video, etc.)
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None
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1
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Severity 3 - Minor
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0
Issue Summary
The Attachments analytics views on page:
- https://<INSTANCE_NAME>.atlassian.net/wiki/plugins/servlet/ac/com.addonengine.analytics/analytics-content-page?content.id=<PAGE_ID>&content.type=page&ac.view=views
is always showing 0 even though the file has been viewed multiple times and from different users in the page:
- https://<INSTANCE_NAMe>.atlassian.net/wiki/pages/viewpageattachments.action?pageId=<PAGE_ID>
Steps to Reproduce
- Create a new page
- Add a file pdf, jpg, png or jpeg as attachment in a page
- Enter the attachments section https://.atlassian.net/wiki/pages/viewpageattachments.action?pageId=<PAGE_ID>
- Click the bottom "View" >> view the file
- Now enter the Page analytics https://<INSTANCE_NAME>.atlassian.net/wiki/plugins/servlet/ac/com.addonengine.analytics/analytics-content-page?content.id=<PAGE_ID>&content.type=page&ac.view=views
Expected Results
The views field will show the views of the file
Actual Results
The views field will always show 0
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available
- mentioned in
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