Page analytics is not loading for a specific page

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Medium
    • Component/s: Analytics
    • None
    • 4
    • Severity 3 - Minor
    • 1

      Issue Summary

      Page analytics on a specific page is not loading.

      Steps to Reproduce

      1. Create a page that has a large number of versions (hundreds to possibly thousands)
      2. Get views on the page
      3. Try accessing page analytics for said page

      Expected Results

      Page analytics should load correctly to display the information

      Actual Results

      Analytics will show the message "Gathering page analytics" and never load. In console there's the following message:

      "Exception while fetching data (/singleContent/contentAnalyticsViewsByUser) : 5,000 milliseconds timeout on connection http-outgoing-187126 [ACTIVE]" 

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Raman Samoilenka
            Reporter:
            Rodrigo Z [Atlassian Support]
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              Created:
              Updated:
              Resolved: