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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Integrations - Embeddable Pages
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None
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1
Problem
If a JSM project has multiple spaces linked e.g spaceA and spaceB, for portal customer accounts, if pageA is in spaceA and if pageA has a link from spaceB, it will not be able to render the link. However, if the user views pageB directly, it renders fine (assuming the customer has access to this space)
Suggested Solution
If the customer account has permissions to access both the spaces, the links should be rendered for an article when it is added to another article of another space
Why This Is Important
This will render all the links in the customer portal and not cause the confusion for the customer when they view that article in the portal
Workaround
No workaround available at the moment