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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Permissions - Guest Access
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None
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1
Summary
Our documentation Invite guests to Confluence mentions that guests should not be former paid users.
Important policy information
You may not convert current or former paid users to guests. The purpose behind the guest feature is to invite users outside of your organization.
Atlassian reserves the right to restrict your access to the feature if you're not using it in compliance with this purpose and the guidelines outlined in Atlassian documentation. Atlassian also reserves the right to change the ratio of guests to paid users.
Request
The request is to provide a method for checking whether an invited user was formerly a paid user in the organization.
Currently, there is no way to determine if a user was previously a paid licensee.