Problem

Exporting some pages results in an incomplete PDF/Word document where the images are not loaded completely.

Environment

Confluence Cloud

Steps to Reproduce

• Install Trendmicro Powerbox File Addon
• Insert multiple images using the addon macro
• Try to export the page to PDF/Word

Expected Results

The exported document should include all attached images

Actual Results

The exported document results in an incomplete file where it loads only a few images and doesn't load others due to timeout from the macro.

Workaround

Attach the images directly on the Confluence page.