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Bug
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Resolution: Unresolved
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Low
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None
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3
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Severity 3 - Minor
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Issue Summary
The customer is facing an issue with a page where some of the images are not loading and it reflects as the image failed to load.
- While investigating we found that the original Page source code was still reflected in the Legacy editor even though the UI showed on the New editor.
Expected Results
The image should have loaded for the page.
Actual Results
The image didn't load and showed image failed to load.
Workaround
- Click on the "Revert to legacy editor" option, which is available on the UI if the page has been converted because of the "Convert pages automatically" option on the site.
- Since the page is using a "legacy" editor now.
- Covert the page manually from our end to the New Editor.
- The Page showed the attachment properly in the view mode
- mentioned in
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Page Loading...