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  1. Confluence Cloud
  2. CONFCLOUD-78451

Exporting page to PDF with a "Jira Premium plan" macro results in "You're not logged in" message.

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      Issue Summary

      This is reproducible on Data Center: (yes) / (no)

      Steps to Reproduce

      1. Add macro "Jira Premium Plan" to page.
      2. Export page to PDF

      Expected Results

      The resulting PDF file, with the Jira Premium Plan showing the same plan information we see in the page.

      Actual Results

      The page is printed to PDF but the macro Jira Premium Plan shows a "You're not logged in" page instead of the plan data.

      Workaround

      • It is possible to click in the "Log in to Jira" button to view the plan in Jira, but this will require the user having permissions to access Jira and view the plan, and once the plan is accessed, it is possible to export it to Image (PNG), which is functionally the same result as exporting to PDF, but this can only be done from Advanced roadmaps, there is no workaround to showing the actual plan data in the PDF from Confluence side..

        1. image-2024-05-13-10-10-29-859.png
          408 kB
          Rene C. [Atlassian Support]
        2. image-2024-05-13-10-12-34-749.png
          85 kB
          Rene C. [Atlassian Support]

              Unassigned Unassigned
              rchiquete Rene C. [Atlassian Support] (Inactive)
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                Created:
                Updated: