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  1. Confluence Cloud
  2. CONFCLOUD-78409

Word Export showing 0 bytes or blank.

    XMLWordPrintable

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    Description

      Issue Summary

      It has been observed that the Word export of Confluence pages is failing with 0 bytes. This happens randomly.

      Steps to Reproduce

      1. Export any Confluence page in Word format( Screenshot 1)
      2. The Word doc will appear as blank or with 0 bytes size.(Screenshot 2)

      Expected Results

      The Word export should show the content correctly.

      Actual Results

      The Word export is showing as blank.

      Workaround

      You can export in PDF format and convert this to Word format.

      Attachments

        1. Screenshot 2.png
          45 kB
          Sajan M
        2. Screenshot 1.png
          389 kB
          Sajan M

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              Unassigned Unassigned
              smathew3@atlassian.com Sajan M
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              Dates

                Created:
                Updated:
                Resolved: