Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-78381

PDF export v1 doesnt work when IP whitelisting is enabled on the site

    XMLWordPrintable

Details

    • Bug
    • Resolution: Unresolved
    • Low
    • Page - Export
    • None

    Description

      Issue Summary

      PDF export is failing under the below condition

      • IP whitelisting is enabled on the site OR
      • If space contains more than 2000 pages OR
      • If @page, @bottom-left etc tags exist in pdf style sheet OR
      • header, footer, and title are detected in the page layout and
      • The page is on legacy, having expanded macros.

      Steps to Reproduce

      Replicable on a customer environment

      Expected Results

      PDF export to happen

      Actual Results

      PDF export doesn't progress

      Workaround

      Take a Word export and convert it to PDF

      Attachments

        Activity

          People

            Unassigned Unassigned
            c2770d5c8f82 Bharath Kumar
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

              Created:
              Updated: