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  1. Confluence Cloud
  2. CONFCLOUD-78166

JSM portal users cannot view the "Blog posts" macro in Confluence

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      Issue Summary

      When JSM and Confluence are integrated, JSM portal users that are not Confluence users can access Confluence. When these users access a page that contains the "Blog posts" macro, the macro will not display. Instead, an error message is shown in its place.

      This is reproducible on Data Center: (unknown)

      Steps to Reproduce

      1. Integrate JSM & Confluence
      2. Go to the knowledge base settings and enable "all logged-in users" for the space integrated.
      3. Make sure the portal user is not a part of any group added to the space permissions.
      4. In Confluence, create a blog on the space that was integrated with JSM.
      5. Create a new page and insert a new "Blog posts" macro.
      6. Using a portal user (customer) who doesn't have a license for Confluence, try to access the page that contains the "Blog Posts" macro.

      Expected Results

      The "Blog posts" macro should show the newly created blog post in that space.

      Actual Results

      The following error message displays:

      Error rendering macro 'blog-posts' :
      com.atlassian.confluence.api.service.exceptions.SSStatusCodeException: There was an illegal request
      passed to XP-Search Aggregator API : HTTP/1.1 403 Forbidden
      

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              16e48f83bd48 Nicholas Reichert
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                Created:
                Updated:
                Resolved: