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Type:
Bug
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Resolution: Unresolved
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Priority:
High
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Component/s: Page - Delete
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None
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13
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Severity 3 - Minor
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10
Issue Summary
If the space page trash has a large amount of content. Users will be unable to load the space trash UI for that space.
We have seen this behavior with spaces that have ~700,000 pieces of content in the space trash.
Steps to Reproduce
- Navigate to space
- Navigate to space settings
- Navgiate to trash
Expected Results
Space Trash UI should load.
Actual Results
The UI and browser network tool throw the below errors:
UI Error
Something went wrong.
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service updates.
Browser Console Error
Request URL: https://<instance-url>.atlassian.net/wiki/pages/viewtrash.action?key=<space-key>
Request Method: GET
Status Code: 504 Gateway Timeout
Workaround
We recommend using the API to delete items and review the list of trashed pages, for example, using the below endpoint and some pagination:
https://<instance-url>.atlassian.net/wiki/api/v2/spaces/<space-id>/pages?status=trashed
https://<instance-url>.atlassian.net/wiki/api/v2/spaces/<space-id>/pages?status=trashed&limit=250&start=1
And then restore the page using the API or the common restore URL, for example:
https://<instance-url>t.atlassian.net/wiki/pages/restoretrashitem.action?key=<space-key>&contentId=<content-id>
Alternatively, the pages can be purged using following delete API -
DELETE https://<instance-url>.atlassian.net/wiki/api/v2/pages/<page-id>?purge=true