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  1. Confluence Cloud
  2. CONFCLOUD-77961

Issue with JWT token when confluence automation rule creates a Jira ticket

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    Description

      Issue Summary

      This is reproducible on Data Center: no

      Steps to Reproduce

      1. Create a confluence automation rule that triggers to create a ticket in Jira project.

      Expected Results

       

      No errors reported.

      Actual Results

      Unexpected error executing rule:
      No valid tenant could be found matching 'null'. Unable to generate JWT token

      Workaround

      Currently, there is no known workaround for this behaviour. However, removing trigger text and re-adding fixes the issue sometimes.

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              Unassigned Unassigned
              65fbe50fb211 Charneet Sodhi
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              Dates

                Created:
                Updated:
                Resolved: