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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: Analytics
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3
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Minor
Issue Summary
The user is unable to load the analytics service as it fails with a timeout after 1 minute of waiting
Steps to Reproduce
- Visit a space
- Click on Analytics
- Wait one minute
- HTTP request fails with a 500 error
- Visit a space
- Click on Analytics
- Click on Pages
- Export Excel file
- 500 server error response
Actual Results
HTTP requests fail after one minute of being sent
Reproducible in multiple networks.
This issue is also causing issues while exporting Excel files inside the analytics service
Expected Results
User should be able to load up to one year of information without issues
In case the service timeout the app should let the user know that something went wrong, currently UI does not show any error.
Workaround
No workaround