Loading one month of data in analytics fails with a timeout

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    • 3
    • Minor

      Issue Summary

      The user is unable to load the analytics service as it fails with a timeout after 1 minute of waiting

      Steps to Reproduce

      1. Visit a space 
      2. Click on Analytics
      3. Wait one minute
      4. HTTP request fails with a 500 error

       

      1. Visit a space 
      2. Click on Analytics
      3. Click on Pages
      4. Export Excel file
      5. 500 server error response

       

      Actual Results

      HTTP requests fail after one minute of being sent

      Reproducible in multiple networks.

      This issue is also causing issues while exporting Excel files inside the analytics service 

       

      Expected Results

      User should be able to load up to one year of information without issues

      In case the service timeout the app should let the user know that something went wrong, currently UI does not show any error.

      Workaround

      No workaround 

            Assignee:
            Ajinkya Awchat
            Reporter:
            Michael Gonzalez (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: