JIRA Links Not Showing on Confluence Pages and Confluence Page Links Missing in JIRA Issues When Created from Templates

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    • Minor

      Issue Summary

      When creating a Confluence page from a template that includes JIRA issue links, the links are not displayed in the "1 Jira link section" next to the breadcrumb navigation as expected. Additionally, the link to the Confluence page is not appearing in the linked JIRA issue.

      This issue impacts the traceability and visibility between JIRA and Confluence, as users are unable to see the linked Confluence pages within JIRA and vice versa. This can lead to confusion and inefficiencies in managing project documentation and tracking issues.

      This behavior is inconsistent and does not occur when the page is not created from a template.

      Steps to Reproduce

      • Navigate to the Confluence space where you want to create a new page.
      • Click on the "Create" button to start a new page.
      • Select the template that includes JIRA issue links.
      • Fill in any required information in the template and save the page.
      • Observe the newly created page, specifically the area next to the breadcrumb navigation.
      • Navigate to the linked JIRA issue to check if the Confluence page link is present.

      Expected Results

      • JIRA issue links should be displayed in the "1 Jira link section" next to the breadcrumb navigation on the Confluence page created from the template.
      • The Confluence page should be listed in the linked JIRA issue under the "Confluence pages" section or similar.

      Actual Results

      • JIRA issue links are not displayed in the "1 Jira link section" next to the breadcrumb navigation on the Confluence page created from the template.
      • The Confluence page link is not appearing in the linked JIRA issue.

      Workaround

      As a temporary workaround, saving the page again after creation seems to cause the JIRA link to show up properly on the Confluence page. However, it is unclear if this action also resolves the issue of the Confluence page link not appearing in the JIRA issue.

              Assignee:
              Unassigned
              Reporter:
              David WS Ingty
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: