Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-77909

Confluence app in Slack throws an error despite connecting successfully

    XMLWordPrintable

Details

    Description

      Issue Summary

      • When attempting to connect to a Confluence via the app command in Slack, an error is shown which seems to indicate that the connection could not be established.
        • But the connection was made.
        • And users are left re-trying the connection.

      Steps to Reproduce

      1. In the "Confluence" app for Slack:
        • Run this command to connect to a Space in Confluence.
        • /confluence connect https://SITE-NAME.atlassian.net/wiki/spaces/SPACE-KEY/overview
      2. Authentication if required, and select "Connect Space" in the list of options.
      3. Click on "Done" in the pop-up window, and this error is shown.
        • We had some trouble connecting. Iry again?
      4. Checking the Space, and/or the channel that's connected, we see that the connection was established.

      Expected Results

      • The error should not be thrown if the connection has been established.

      Actual Results

      • The error is thrown regardless of the connection status.

      Workaround

      • Currently there is no known workaround for this behavior. A workaround will be added here when available.
        • Ignore the error and click "Cancel". Confirm if the notifications are working in the channels selected.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              smaran Sattesh M
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: