Cloud Backup Size does not match expected size

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    • 3
    • Minor

      Issue Summary

      Customer is reporting that the backup size is much larger than what is being reported in the Confluence storage

      Steps to Reproduce

      1. Go to Confluence settings > Backup manager > Confluence cloud backup > download the export file - The size of the file is around 60 GB
      2. Go to Confluence's storage and the size consumed would be around ~28 GB

      More details are here -> https://getsupport.atlassian.com/browse/JST-950650

      Expected Results

      Size of backup should be 28GB

      Actual Results

      Size of backup is 60GB

      Workaround

      N/A

            Assignee:
            Unassigned
            Reporter:
            Nitish Midha
            Votes:
            2 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated: