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  1. Confluence Cloud
  2. CONFCLOUD-77673

Space deletes that will take a long time should throw a warning

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Details

    • Suggestion
    • Resolution: Unresolved
    • Space - Delete
    • None
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    Description

      Issue Summary

      This is reproducible on Cloud: Yes

      Steps to Reproduce

      1. Delete a space (particularly a large one) to send it to the trash 
      2. Go to the Trash and delete the space permanently 

      Expected Results

      The UI should warn the user that the space deletion could take hours or timeout and that they should instead notify support if their request is urgent. 

      Actual Results

      The deletion process will take a long time (hours to days) and will not notify the user of the actual progress, ETA, or whether the process is stuck. 

      Workarounds

      A. Allow time (up to 1-2 days) for the space deletion to complete.

      B. Sometimes deleting the space using REST API will work.

      C. You can also check the progress of the space deletion in the long running tasks.

      If this doesn't work, please reach out to support.

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            Unassigned Unassigned
            b352e8382402 Tiffany Cauthen
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            Dates

              Created:
              Updated: