When opening Preview the legacy editor page, "Can't reach the server" error shows.

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    • 3
    • Severity 3 - Minor
    • 4

      Issue Summary

      When opening Preview the Legacy editor page, "Can't reach the server" error shows.

      Steps to Reproduce

      1. Create a Legacy editor page
      2. Open a created page
      3. Click edit
      4. Click "Preview" at lower-right [...]
      5. error message appears.

        Can't reach the server. Check you're connected to the internet and Confluence is up and running.

      6. wait about 1 minute, new message appears.

        Successfully reconnected
        We're back in business. You're free to save your page again.

      Expected Results

      no error/messages appear.

      Actual Results

      error/messages appear.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.
      It looks to be possible to ignore the error and save(click Publish button).

        1. legacy_editor_msg1.png
          legacy_editor_msg1.png
          52 kB
        2. legacy_editor_msg2.png
          legacy_editor_msg2.png
          51 kB

            Assignee:
            Alex K
            Reporter:
            K. Ariga
            Votes:
            3 Vote for this issue
            Watchers:
            10 Start watching this issue

              Created:
              Updated:
              Resolved: