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Type:
Bug
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Resolution: Duplicate
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Priority:
Medium
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Component/s: Permissions - Space
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None
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5
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Minor
Issue Summary
The page '/wiki/spaces' doesn't return any public spaces and can't log in from that page after a user is logged out because of the idle session duration.
Steps to Reproduce
- [Confluence] Create a public space
- [Admin Hub] Create a managed account userA
- [Admin Hub] Add userA to a policy with minimum idle session duration (15mins)
- [Admin Hub] Invite userA to an org with only Jira product access
- Log in as userA and navigate to https://XXX.atlassian.net/wiki/spaces
- Confirm that the public space (and some knowledgebase spaces if they exist) are shown
- Wait for the established idle session without actively using the browser session
- Navigate to https://XXX.atlassian.net/wiki/spaces again
Expected Results
A public space is shown, and the user can log in to Confluence from the button on the top right of the screen.
Actual Results
No spaces are shown, and the user can't log in to Confluence from the icon on the top right of the screen.
Workaround
- Log in from id.atlassian.com and access Jira at least once. After that, access https://XXX.atlassian.net/wiki/spaces.
OR
- Log out manually before the idle session expires.
- duplicates
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CONFCLOUD-77321 User Session not properly refreshed and/or user not properly redirected to log back in if anonymous access is enabled
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- Closed
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