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Type:
Suggestion
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Resolution: Low Engagement
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Component/s: Macros - Task Report, Page - Tasks (Action Item)
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1
Issue Summary
- Some behavior and look and feel of the Tasks/Action items can be confusing to new users.
Current behavior
- Task and Action items are used interchangeably in Confluence, and when new users try to add a task, they'll need to know that they have to use the "Action item" macro.
- And when we want to display all of these "action items", users will have to know that they'll need to use the "Task report" macro.
- The "Task report" macro also has a heading by default, called "Task report", but the heading disappears if tasks are present, and shows up again when there's no tasks.
- If the "Looking good, no incomplete tasks." message is not present when there are no tasks present, this would be fine, but this message is already present when viewing the page/macro with no tasks.
Suggested behavior
- For the "Action items" macro
- Use a consistent naming scheme for "Tasks" and/or "Action items"
- As most other parts of Confluence use "Tasks", it would be good to rename "Action items" to "Tasks", or something similar.
- Note: As most users familiar with Confluence use the "[" and "]" shortcut to add tasks, this might not be something they've noticed, but new users would definitely benefit the consistent wording.
- For the title/heading in the "Tasks report" macro.
- Either consistently show the heading, or hide it entirely.
- Having the option to show/hide headings in the macro configuration would good too.
- Note: As a workaround, we could add a heading manually, but this causes there to be duplicate headings when there are no tasks present.