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Type:
Bug
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Resolution: Cannot Reproduce
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Priority:
Low
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Component/s: Page - Editor - Migration or Conversion to Fabric
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8
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Severity 3 - Minor
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1
Issue Summary
Some pages are broken after Bulk Conversion from legacy editor to the new editor.
After the conversion happens, the page will present the below error message:
We couldn't find what you're looking for We looked everywhere, but it doesn't exist. It may have been deleted. Unless, of course, the URL has a typo in it
Steps to Reproduce
- Enable Space Bulk Conversion
- Publish page with legacy editor, to trigger the conversion
- Some pages will break
Expected Results
The conversion should work successfully and the page should load as expected
Actual Results
After the conversion when navigating to the page the below error will appear:
We couldn't find what you're looking for We looked everywhere, but it doesn't exist. It may have been deleted. Unless, of course, the URL has a typo in it
Workaround
Currently there are 2 workarounds, however both can be fairly technical. Please don't hesitate to contact Support to assist with these workarounds:
Workaround 1
Revert page to the previous version before conversion. This is difficult because you'll have to manually configure the page history link with the below format:
https://<SITE-NAME>.atlassian.net/wiki/spaces/<SPACE-KEY>/history/<CONTENT-ID>
Workaround 2
Recreate the page through the API. The below flow should work.
- View the problematic page with the REST API: https://<SITE-NAME>.atlassian.net/wiki/rest/api/content/<CONTENT-ID>
- Grab the HTML body storage of the page
- Create a new page with the Confluence Cloud V2 REST API: Create Page. You'll want to use the previously grab HTML body storage format to populate the new page.