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  1. Confluence Cloud
  2. CONFCLOUD-76994

Jira macro displays the public name of users instead of their full name for people from their organization

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    Description

      Issue Summary

      Scenario:
      The user has configured under profile and visibility that only people in their organization can see their Full Name. In that case, anyone who's outside their organization will see their Public Name.

      In Jira, users from the same organization will see the users' names as their full names. However, when adding the Jira macro to a Confluence page, the public name of that user will be shown in assignee and reporter.

      Steps to Reproduce

      1. Create a test user and add them to your organization.
      2. Under profile and visibility, make their Full Name restricted to people from their organization.
      3. Give a Public Name different from the Full Name.
      4. Give the test user access to Jira and assign them to an issue and make them reporter of same issue or another.
      5. On Confluence, create a page.
      6. Add the Jira macro and make it display the issues from Jira.

      Expected Results

      We should be able to see the Full name of the user on the Confluence page as well.

      Actual Results

      In Jira, we see the user's Full Name, in Confluence we see their Public Name.

      Workaround

      If possible, ask the users' to have their profile info be visible to 'everyone'

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              Unassigned Unassigned
              d6ca8fb1b190 Vindika D
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              Dates

                Created:
                Updated: