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Type:
Bug
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Resolution: Won't Fix
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Priority:
Medium
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Component/s: Page - Publish
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None
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2
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Minor
Problem
Users are unable to edit the title of a page in Confluence, despite having editing permissions. They receive an error message stating:
We're having trouble connecting right now. Give us a few seconds to reconnect, and you can resume your work.
The issue occurs regardless of the browser used. In the ChromeDev Tools, a '500 Internal Server Error' was observed.
Environment
Confluence Cloud
Steps to Reproduce
1. Log in as a user with editing permissions.
2. Select a page to edit.
3. Attempt to edit the title of the page.
4. Observe the error message.
Expected Results
The specified user should be able to edit the title of the page without encountering any errors.
Actual Results
The user receives an error message stating when attempting to edit the page title.
The error message is supplemented by a 500 Internal Server Error in ChromeDev Tools:
message:"org.springframework.transaction.UnexpectedRollbackException: Transaction rolled back because it has been marked as rollback-only"
statusCode: 500
Workaround
A temporary workaround includes making other changes to the page and keeping the old title.
Notes
The error message in logs indicates a possible conflict with existing page titles ("A page already exists with the same TITLE in this space"). However, no duplicate titles have been found.