Importing Word document with many images fails with error "Some images couldn't be imported"

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: Page - Import
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      Issue Summary

      Using the new import functionality, when importing a Word document that includes many images you encounter below errors:

      1. Some images couldn't be imported

      While importing the same Word doc twice, different images would fail to import

      Steps to Reproduce

      1. Create a Word document that includes many images 
      2. Try to import that document to Confluence.

      Expected Results

      Confluence should create a page based on that Word document, including the attachment.

      Actual Results

      It results in the following errors:

      Some images couldn't be imported

      We ran into an issue importing one or more of the images in your document. We've created placeholders for them in your new page.

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available. In the meantime split the document into multiple smaller ones, import to Confluence individually and then combine them all in a single page.

            Assignee:
            Unassigned
            Reporter:
            Abhinay Nigam
            Votes:
            6 Vote for this issue
            Watchers:
            17 Start watching this issue

              Created:
              Updated: