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  1. Confluence Cloud
  2. CONFCLOUD-76809

Anchor links change to resumedraft.action links

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      Issue Summary

      Anchor links can change to resumedraft.action links due to an unknown condition, supposedly due to a Page Edit.

      The bug affects all Anchor links on a Page.

      Steps to Reproduce

      Unknown condition.

      Expected Results

      The anchor link remains in it's expected format:

      https://<example>.atlassian.net/wiki/spaces/Charlie/pages/123456789/Page+Name#Anchor

      Actual Results

      The anchor link gets changed to a link that directs users to Editing mode:

      https://<example>.atlassian.net/wiki/pages/resumedraft.action?draftId=123456789#PageName-Anchor

      Workaround

      Revert the affected Page to a previous version where the Anchor links are still working.

            [CONFCLOUD-76809] Anchor links change to resumedraft.action links

            Pinned comments

            Pinned by Roberto M.

            Michael Sim (Inactive) added a comment -

            Hi everyone,

            This is Michael from the Confluence team. Thank you for raising this bug and bringing it to our attention. After examining this issue, we weren’t able to reproduce the anchor links changing within our instances, but we have some good news as to a solution. We've deployed an endpoint that you can reach out to support for a patch/hotfix. This bug affecting the anchor links is only happening in the TinyMCE editor (which we are no longer fixing bugs for), and we have not anticipated any similar issues on the new Fabric editor. 

            Thank you again for all of your feedback around this bug! I will be marking it closed for now.

            Michael

            Michael Sim (Inactive) added a comment - Hi everyone, This is Michael from the Confluence team. Thank you for raising this bug and bringing it to our attention. After examining this issue, we weren’t able to reproduce the anchor links changing within our instances, but we have some good news as to a solution. We've deployed an endpoint that you can reach out to support for a patch/hotfix. This bug affecting the anchor links is only happening in the TinyMCE editor (which we are no longer fixing bugs for), and we have not anticipated any similar issues on the new Fabric editor.  Thank you again for all of your feedback around this bug! I will be marking it closed for now. Michael

            All comments

            Pinned by Roberto M.

            Michael Sim (Inactive) added a comment -

            Hi everyone,

            This is Michael from the Confluence team. Thank you for raising this bug and bringing it to our attention. After examining this issue, we weren’t able to reproduce the anchor links changing within our instances, but we have some good news as to a solution. We've deployed an endpoint that you can reach out to support for a patch/hotfix. This bug affecting the anchor links is only happening in the TinyMCE editor (which we are no longer fixing bugs for), and we have not anticipated any similar issues on the new Fabric editor. 

            Thank you again for all of your feedback around this bug! I will be marking it closed for now.

            Michael

            Michael Sim (Inactive) added a comment - Hi everyone, This is Michael from the Confluence team. Thank you for raising this bug and bringing it to our attention. After examining this issue, we weren’t able to reproduce the anchor links changing within our instances, but we have some good news as to a solution. We've deployed an endpoint that you can reach out to support for a patch/hotfix. This bug affecting the anchor links is only happening in the TinyMCE editor (which we are no longer fixing bugs for), and we have not anticipated any similar issues on the new Fabric editor.  Thank you again for all of your feedback around this bug! I will be marking it closed for now. Michael

            jlevine@intermedia.net added a comment -

            Could you give us some idea on when this workaround will roll out to our instance? (how long is "a few days"?)

            jlevine@intermedia.net added a comment - Could you give us some idea on when this workaround will roll out to our instance? (how long is "a few days"?)

            Michael Sim (Inactive) added a comment -

            Hi everyone,

            This is Michael from the Confluence team. I have great news that we have identified a work around for this bug! We are in the process of releasing the fix through our deployment stages, and so this fix may take a few days to reach you. This will allow us to update any pages with broken links while we continue to identify the root cause. The bug has taken longer than expected for us to investigate because we have had troubles trying to reproduce the issue. Thank you for your patience!

            Best,

            Michael

            Michael Sim (Inactive) added a comment - Hi everyone, This is Michael from the Confluence team. I have great news that we have identified a work around for this bug! We are in the process of releasing the fix through our deployment stages, and so this fix may take a few days to reach you. This will allow us to update any pages with broken links while we continue to identify the root cause. The bug has taken longer than expected for us to investigate because we have had troubles trying to reproduce the issue. Thank you for your patience! Best, Michael

              2f48415871eb Michael Sim (Inactive)
              tpallaro@atlassian.com Thiago P [Atlassian Support]
              Affected customers:
              8 This affects my team
              Watchers:
              22 Start watching this issue

                Created:
                Updated:
                Resolved: